01
Chat support
Live chat embedded into your product or marketing site. We work from your help center, your macros, and your tone of voice. Includes triage, escalation, and CSAT collection.
38s avg first response
services
A pod for every channel — or one pod for all of them.
Pick the channels you need today. Add the others when your customers reach for them.
02
Email support
Tier 1 and tier 2 ticket handling. We integrate with Zendesk, Intercom, Front, Help Scout, or your own queue. We meet your SLAs or refund the difference.
<4h resolution
03
Voice support
Inbound and outbound calls across 9 time zones and 5 languages. Includes after-hours overflow for your in-house team and weekend coverage.
24/7 · 5 languages
04
After-hours overflow
Your in-house team handles 9–6. We pick up nights, weekends, and holidays — same playbook, same tools, seamless handoff at the start of your day.
+16h coverage