01 · chat
Chat support
Live chat agents on your platform — Intercom, Zendesk, your own. Average first response: 38 seconds.
customer support, outsourced
Customer support
that sounds like you.
We pick up the chat, answer the email, and take the call — on your brand's behalf, around the clock. Nine years, 200+ partner brands, a 98% CSAT we'll show you receipts for.
what we do
One partner across every channel your customer reaches you on.
02 · email
Email support
Tier 1 and tier 2 ticket handling with your tone, your macros, your SLAs. We meet them or we eat the difference.
03 · call
Voice support
Inbound and outbound voice across 9 time zones, in 5 languages. Including after-hours overflow for your in-house team.
04 · pods
Dedicated pods
A small, named team of 4–8 agents who only work on your brand. They learn your product like an in-house hire would.
98%
average CSAT, last 12 months
<2 min
first-response time across chat
24/7
in 9 time zones, 5 languages
9 yrs
average client tenure
partner story
"Greet Force feels like an extension of our team — our customers can't tell the difference, and that's the highest compliment I can give a partner."
Ready when your customers are.
Book a 30-minute call with our partner team. We'll learn your product, share a tailored proposal, and stand up a pod within two weeks.